Refunds + Returns
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Customer satisfaction is our number one priority. If, for any reason you are dissatisfied, we will gladly issue a refund, exchange, or JAXXON store credit for items returned within 30 days of delivery. All returns and exchanges must go through our Returns Portal to be accepted. All returns must be accompanied by their original packaging and unaltered, unworn, and in resalable condition to qualify for a refund. Items received after 14 days will not be accepted for return or exchange.

For solid gold, you can also return or exchange within 30 days of delivery. If you’re looking for a new length, size, or style, we’ll help you find exactly what you’re looking for. Contact our dedicated team to assist you at contact@jaxxon.com.

Please Note: There are NO returns or exchanges on engraved products due to the fact that each piece is made to order. Once any of our engraved products go into production, there can be NO cancellations. We are not responsible for any personal items accidentally returned to JAXXON. *Note: Customers outside of the United States & located on military bases are responsible for their own return costs but will be reimbursed in JAXXON store credit. (Returns may be subject to a $10 handling fee.) We monitor return activity for abuse and reserve the right to deny returns if, in our sole discretion, there has been misuse of our return policy (such as excessive returns, return of empty packages, reseller activity, or fraud).

Tiger's Eye Beverly Pendant

Womens Beveled Malachite Signet Ring

Beveled Tiger's Eye Signet Ring - Gold

Beveled Turquoise Signet Ring - Silver

Beveled Turquoise Signet Ring - Gold

Malachite Beverly Pendant

Malachite Beaded Bracelet

Tiger's Eye Beaded Bracelet

Turquoise Beaded Bracelet

Beveled Malachite Signet Ring

Onyx Beaded Bracelet - Gold

Hidden Hills Beaded Bracelet - Black

Beveled Onyx Signet Ring - Gold

Onyx Beverly Pendant

Onyx Beverly Pendant

Sunset Blvd Beaded Bracelet

Hidden Hills Beaded Bracelet - Gold

Hidden Hills Beaded Bracelet - Silver

Turquoise Beverly Pendant

Onyx Beaded Bracelet - Silver

Onyx Beaded Bracelet - Black

Square Signet Ring - Gold

Beveled Onyx Signet Ring - Silver

Turquoise Beverly Pendant

Tiger's Eye Beverly Pendant

Beveled Tiger's Eye Signet Ring - Silver

Stadium Signet Ring - Gold

Square Signet Ring - Silver

Stadium Signet Ring - Silver

Circle Signet Ring - Silver

Circle Signet Ring - Gold