Our jewelry partners are members of the Responsible Jewellery Council (RJC), an international non-profit organization that promotes responsible business practices throughout the jewelry supply chain. The RJC has developed an extensive set of standards that provide a framework for ethical, social, and environmental practices in the jewelry industry. Our partners are committed to meeting these standards and promoting responsible business practices in their operations.

We have over 50,000+ 5-star reviews from happy customers in more than 100 countries. You can view our reviews on any product page or our reviews page.

We are happy to help answer any and all questions. You can reach us via live chat 24/7, email us at contact@jaxxon.com or call us at (213) 663-1585.

We firmly believe that JAXXON's success is tied to the success of our affiliate partners. Our affiliate program offers access to exclusive deals and opportunities to earn commission! Learn more and sign-up to be a JAXXON affiliate here.

JAXXON represents our persona as a community. An ambitious group of go-getters who strive to develop and showcase the best version of themselves and others. "Surround yourself with people who have dreams, desire and ambition; They will push you to reach for and realize your own."

JAXXON is a leader in men’s jewelry, with over 55,000 5-star reviews and over 1 million customers. We work with top manufacturers to create expertly crafted pieces that are made to last. If you have an issue with your product, please contact our customer support team to assist you.

Forever is a long time to have the same ring size. As you evolve throughout your life, we’ll make sure your ring always fits. For the lifetime of your ring, we offer one replacement for a different size to ensure the perfect fit, giving you the peace of mind you deserve.

We understand accidents happen! To give you peace of mind, contact our customer support team, and we can help you with a free one-time replacement.

To initiate a return or exchange, please visit our Returns Portal. If you need further assistance you can start a live chat with one of our experts or email our customer support team at contact@jaxxon.com.

To initiate a return or exchange outside of the U.S., please visit our Returns Portal. *Note: Customers outside of the United States & located on military bases are responsible for their own return costs, but will be reimbursed in JAXXON store credit.*

Please allow up to 10 business days from when we receive your return to process your refund/exchange. We monitor return activity for abuse and reserve the right to deny returns if, in our sole discretion, there has been misuse of our return policy (such as excessive returns, return of empty packages, reseller activity, or fraud).

Please allow up to 7 business days for your refund to appear back into your account once the refund is processed. We monitor return activity for abuse and reserve the right to deny returns if, in our sole discretion, there has been misuse of our return policy (such as excessive returns, return of empty packages, reseller activity, or fraud).

If possible, try to obtain the order number and shipping zip code from the person you received the gift from and go through our Returns Portal.

After your payment is verified, it may take up to 72 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 2pm PST on weekdays will likely be processed and shipped the following day. Purchases made after 9am PST on a Friday or over the weekend will likely be processed and shipped out the following Monday. Once your order has been processed, please allow about 1-5 business days for domestic shipments and 3-10 business days for international shipments to be delivered.

Yes, we ship worldwide and use a variety of carriers selected specifically for the fastest delivery speed possible.

At JAXXON, we offer Free Standard Shipping for all domestic orders.

You can upgrade to two expedited shipping options for a fee during checkout. Remember, both upgraded options still follow our standard order processing time. If you desperately need your order expedited after placing it, please contact us immediately via live chat or at contact@jaxxon.com, and we will do our best to accommodate you.

If you need to change or cancel your order, please contact us immediately via live chat or at contact@jaxxon.com. Unfortunately, once your order has been processed, we are unable to make any changes or cancelations. We can help you process a return or exchange if your order is fulfilled.

If you order multiple items, you may get multiple deliveries. This is especially true if you order from our solid gold collection, as we craft each piece to order and want you to receive your products as quickly as possible. We’ll send you a shipping confirmation email for each shipment, so you’ll know exactly what to expect and when to expect it.

Yes, we offer USPS Shipping to APO, FPO, and PO boxes.

Please contact us via live chat or at contact@jaxxon.com so we can verify your correct address and process a replacement order for you.

Our carriers deliver Monday through Saturday from 9am until 9pm.

Yes, we offer shipping to the UK. We use a variety of carriers selected specifically for the fastest delivery speed possible.

Our chains are designed and crafted with careful attention to detail and state-of-the-art precision by the best jewelry manufacturers in the world. JAXXON's gold-bonded and 925 sterling silver chains contain an anti-tarnish coating to produce long-lasting color, shine, and durability. While major brands in our industry markup their products 8-10x the actual cost, we we've built relationships with the best manufacturers worldwide to sell directly to you from our headquarters in Southern California. Our jewelry is crafted with the same top materials and quality craftsmanship as other luxury jewelry brands but without the traditional markups.

Many of our chains are made with 14k gold and 925 sterling silver. We also use other premium-quality materials in our designs to offer luxurious chains at every price point.

The gram weight of our products can vary slightly based on manufacturer methods, which is why we estimate our products' gram weights within a 5 gram +/- range.

The difference between gold-bonded and gold-plated jewelry comes down to the amount of gold and its durability. Gold-plating is typically an inexpensive way of adding a very thin amount of gold to a base metal. JAXXON's gold-bonded chains are crafted by coating a 925 sterling silver chain in solid 14k gold and finishing it with an antioxidant solution to preserve its brightness and durability.

Our jewelry is made to last, so wear often and keep your jewelry in a microfiber pouch or our JAXXON jewelry case to keep oxygen at bay. Pat dry with a cloth towel after getting wet and use our Jewelry Cleaning Kit to maintain your jewelry’s beautiful shine.

We partner with some of the most well-respected and established jewelers around the world, with 30 to 40 years experience in the industry. Five years ago, our founders made a trip across the world, visiting some of the most luxurious chain suppliers in Northern Italy so that JAXXON could provide a premium product that is truly second to none.

We offer chains in a variety of lengths, ranging from 16 to 26 inches. Select chains are crafted with 2 inch extensions for adjustable lengths. Our 22 inch chains tend to be the most popular length for most men. This length typically falls at a comfortable position on the chest, not too short or too long. But it’s important to consider your own personal preference as well as the diameter of your neck, which will largely determine where the chain lays on your chest. Check out our chain size guide on every product page for a visual reference.

Our materials are specifically chosen for their durability, so that you can wear your JAXXON chain every day. You may get your chain wet, but we recommend drying your products as soon as possible with a cloth towel. Like all precious metals, to maintain lasting shine and durability you will want to keep it away from harsh chemicals.

You can work out in your chain, but we recommend drying it as soon as possible with a cloth towel. Like all precious metals, to maintain lasting shine and durability you will want to keep it away from harsh chemicals.

We offer engraving services on select products so you can add a personal touch to your jewelry and gifts! Shop from our engravable collection here. At this time, we are only able to engrave 1-8 English characters (no emojis). The engraving is size 8 in Arial font. Due to their custom nature, these products require an additional 1-2 business days to fulfill and cannot be returned or exchanged. The engraving may look different depending on the size of the product and the placement of the engraving. If you have questions about the engraving process or what it might look like, please reach out to our Customer Support Team.

Because our chains are made of the highest quality materials, they will not irritate your skin or turn your skin green. If you have skin sensitivities, talk to one of our experts on our customer support team, and we’ll assist you with your purchase.

Yes, check out our collection of women’s jewelry, featuring a wide selection of chain necklaces, bracelets, and earrings.

Although chains are where it all started for JAXXON, we also make rings, bracelets, pendants, earrings, and wedding bands.

Shop our brand new collection of youth chains, featuring our best-selling chains tailored to fit teens 13 & up. (Please note that our youth chains are not intended for children under the age of 3 and should be removed before sleeping.)

Your JX1 Chronograph Watch is simple to set up on your own. Follow our quick start guide for easy instructions. Access the user manual here. If you still need help, reach out to our team of experts.

At JAXXON, our watches are crafted with precision and care. Our watches go through a detailed multi-point inspection to ensure the highest-quality timepiece is delivered to you. To assure you of our commitment to craftsmanship, your JAXXON watch is covered by our 365-Day Guarantee. The warranty covers material and manufacturing defects existing at the time of purchase of your JAXXON watch. The warranty does not cover wear and tear, water damage, accidental damage to the crystal, dead batteries, improper use or storage of the product, loss, or theft. Any adjustments or repairs made by a third party will void the warranty policy. Please contact our watch concierge team for further assistance.

When your JX1 Chronograph needs a battery change, we recommend visiting a jeweler! We'll send you a JAXXON gift card for up to $25 with proof of receipt. After swapping the battery, don’t forget to recalibrate the chronograph with the crown and pushers to make sure the time is set correctly.

The JX1 Chronograph has a standard size of 8 inches and comes with 2 extra links. To create your perfect fit, we recommend visiting a jeweler to have your watch professionally sized. We'll send you a JAXXON gift card for up to $25 with proof of receipt. If you have more questions on sizing, contact our watch concierge team.

We offer discounts on bundled jewelry, like our sets and chain stacks. We also extend discounts for signing up for SMS/email. Sign up for our newsletter to be the first to know about all discounts, sales, and promotions. Only one promo/discount code can be applied to each order, no exceptions. During a site wide sale, all other promo/discount codes are invalid until the sale ends. Promo and discount codes cannot be applied to an order after it has been placed. For further information or assistance, contact our customer support team.

The refund will typically be applied to the original method of payment within 7 business days of receiving the return. We monitor return activity for abuse and reserve the right to deny returns if, in our sole discretion, there has been misuse of our return policy (such as excessive returns, return of empty packages, reseller activity, or fraud).

First, add items to your cart. During checkout, you will be given the option select Shop Pay under Express Checkout or you can select Shop Pay during the payment section of the checkout process. Your first installment is due at the time of purchase, and the 3 remaining payments are due 2, 4, and 6 weeks after your order is placed. These payments can be made manually or set up as automatic payments. You can also pay off the installments early or all at once with zero penalties.

You can split your order amount into 4 equal payments, with the first installment due at checkout. Orders must be between $50 and $3,000 USD, including discounts, shipping, and taxes. Your shipping address must be in the United States to qualify for Shop Pay.

If you fail to make a payment, there are no additional fees or charges, but future applications to use Shop Pay installments might be affected. Your credit will not be affected by missing payments.

Yes! Returns and exchanges are still applicable to our policy. If you return your item, the refunded amount will return to your original payment method within 3-10 business days, and your balance will be updated.

During any time of a “Buy 2, Get 1 Free” or "3 For 2" promotion, the discount will be applied to the lesser-valued product. This promotion does not apply to solid gold products. This promotion cannot be combined with other promotions. If you'd like to exchange one of your products, you can visit our Returns Portal or contact our support team for assistance. If you'd like to process a return for a refund or store credit, please contact our customer support team at contact@jaxxon.com. Please note: The lesser valued "free" product is only available for exchange. If you want to return the first or second product in the promotion for a refund, you must return the lesser-valued "free product" as well or deduct the retail price at the time of purchase from the price of those products. To request a refund, please contact our customer support team to assist you.